We're Hiring!

• Play a key role in supporting the Australian economy.
• Discounted food, travel, entertainment, gym membership, staff parking and, + more.
• Hybrid working environment.

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

 

About this Position  

We’re a small but mighty Talent Acquisition team shaping the next chapter of recruitment excellence at PFD. Our focus is simple to deliver meaningful hiring experiences, empower our people, and bring PFD’s purpose to life: we bring people together through food.

As our Operations Specialist, you’ll partner with leaders across Operations, Safety, Risk and Quality to find and onboard the people who keep our business moving: drivers, warehouse teams and operational specialists nationwide.

This role is ideal for someone who thrives in a fast-paced, high-volume environment, enjoys variety, and takes pride in connecting people with purpose. You’ll be the go-to for frontline and operational recruitment while managing 12-20 live acquisitions, understanding the rhythm of our hubs, and supporting hiring managers with solutions that work on-site, not just on paper.

Key Responsibilities

• Manage end-to-end recruitment for high-volume roles across multiple sites (Drivers, DC, Warehouse, WHS, Risk & Quality).
• Partner with operational leaders to understand workforce needs and design practical hiring strategies.
• Deliver a smooth, timely and professional candidate experience.
• Build and maintain talent pools for repeat or high-demand roles.
• Analyse recruitment metrics and report on progress.
• Travel interstate occasionally to visit sites, build relationships, and understand operational needs.
• Contribute to team projects that enhance candidate experience or process efficiency.

 

What We’re Looking For

To thrive in this role, you will bring:

• Proven experience in high-volume recruitment (internal or agency).
• A passion for connecting with people from all backgrounds.
• Strong stakeholder engagement and influencing skills.
• Curiosity and initiative; You enjoy finding better ways to work.
• Proficiency with ATS systems (PageUp or similar) and LinkedIn Recruiter.
• Confidence using AI tools as a productivity partner for example, to research markets, or automate routine admin.
• The ability to prioritise, adapt, and stay calm under pressure.

 

What Success Looks Like (within 12-Months)

• Trusted relationships with hiring managers across key hubs.
• Known as “the go-to” for operational recruitment.
• Candidates consistently describing a positive, human experience.
• Contributions to at least one key project that improved how the team works.
• A rhythm of quality, speed and partnership that reflects PFD’s standards of excellence

 

A note from your future leader
“I’m not looking for someone to copy my style, I’m looking for people who bring their own spark of excellence.

In our team, titles don’t define us: collaboration, curiosity, and care do. We value pace and precision just as much as empathy and inclusion. We hold ourselves to a high standard, not because we have to, but because we take pride in what we do.

If you love recruitment, want to be surrounded by people who genuinely support each other, and believe that great talent work changes a business - you’ll fit right in.”

 

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically. 

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

 

How to Apply

If you're ready to bring fresh ideas and make an impact in this exciting role, we’d love to hear from you! Click the apply button and submit your updated resume and a cover letter.

Applications close Monday, 1 December 2025 at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.