We're Hiring!

• Discounted food, travel, entertainment, gym membership, staff parking and, + more.
• Hybrid working environment.
• MR Licence Required

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position  

Do you enjoy being on the road, building strong customer relationships, and achieving sales targets?

We are seeking a motivated and customer-focused Ice Cream Sales Representative to join our team on a 6-month fixed-term contract, with potential ongoing opportunities for the right person following the contract period.

This exciting role combines sales, customer service, merchandising, stock management, and delivery, providing variety, autonomy, and the opportunity to make a real impact every day.

Working within an established territory, you will be responsible for servicing customers, maintaining product availability, driving sales growth, executing merchandising standards, and delivering outstanding customer experiences.

Key Responsibilities

• Identifying sales opportunities and growing product distribution within existing accounts.
• Maintaining accurate delivery, sales and customer records using company systems
• Acting as a professional ambassador for the business and providing a positive customer experience on every visit.
• Replenishing stock and maintaining high merchandising standards in customer freezers and display areas

What We’re Looking For

To thrive in this role, you will bring:

• A genuine passion for food and people.
• The ability to read people, build rapport quickly and tailor your communication.
• Comfort working to weekly rhythms and KPIs while still having the autonomy to run your day.
• Resilience, resourcefulness and calm when the unexpected happens because it will
• A flexible approach to hours
• Hunger for relationships, solutions and growth. 

No two days are the same, making this an ideal role for someone who enjoys independence, customer interaction and achieving results.

What Will Success Look Like After 6-12 Months?

• Consistently achieve or exceed sales and volume targets.
• Build strong, long-term relationships with customers and become their trusted point of contact.
• Consistent rhythm of visits and planning.
• Strong basket and new business growth.
• Solid understanding of our Peters products
• Known as someone who gets things done with calm and care.
• Customers feel the PFD experience through you.
• You live our purpose: bringing people together through food.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). As part of this position, we are also offering participation in an incentive program.

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically. 

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

If this sounds like your kind of challenge, we’d love to hear from you! Click the apply button and submit your updated resume and a cover letter.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.