HR Manager - Operations
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6 Henderson Road
, Knoxfield, VIC, Australia, 3180
- Based in Knoxfield (with the view of relocating to Mulgrave in Q2 of 2026)
- Full time permanent position
- Great team environment and benefits
The Role
A strategic partner within the People & Culture leadership team, this role drives business performance by aligning people strategies with operational goals. Responsible for talent development, change management, and building high-performing teams, the HR BP provides proactive coaching to leaders and acts as the escalation point for complex people matters. Working collaboratively with specialists across OD, Shared Services, and Workplace Relations & Safety, the role ensures a seamless employee experience while fostering transformation and growth.
Key Responsibilities
- Partners with key business stakeholders to understand the business strategy and work with General Managers and Operational Leadership teams to develop a people plan to support commercial objectives
- Develop annual people plan in line with business strategy and key objectives, engaging with wider People Team Leads to develop and execute initiatives
- Diagnose, assess and implement value adding people initiatives in relation to talent management, capability development and assessment and succession planning in collaboration with Head of OD, and Shared Services to create aligned, consistent cadences and talent rhythms.
- Works closely with the leadership team and Safety team on ensuring our safety programs are fully embedded and support our Worksafe objectives
- Lead and manage employee engagement initiatives in conjunction with the business leadership teams and Head of OD, identifying strengths and opportunities, developing specific and measurable plans and executing on plans to drive continuous improvement
- Organisation effectiveness and project management. Work with key leaders on optimal operating model and structural efficiencies, ensuring a fit for purpose team with the right capabilities to deliver commercial outcomes
- Provide generalist HR and change support, consultancy and advice to senior leaders, line managers and employees on a wide range of people matters Working closely with the HR Shared services team to understand trends and opportunities. Escalation for complex HR related matters
- Actively monitor workplace relations changes and their impact to the business and team in collaboration with Workplace Relations Team
Key Competencies, Skills and Qualifications
- Bachelor’s degree in Human Resources, Business, Psychology, or a related field or related industry experience
- Experience in Partnering with Operations, Manufacturing and Industrial Teams in a unionised environment
- Proven ability to liaise effectively and collaboratively with a range of stakeholders, influencing and supporting them to achieve desired outcomes
- Strong communication, stakeholder management and the ability to build and maintain strong relationships
- Strong understanding of commercial businesses and processes with the ability to link business strategy to people initiatives
- Able to think laterally, applying analytical skills and use data to solve problems
- Knowledge and understanding of end-to-end people and culture initiatives and methodologies
- Deep expertise and experience of employee relations legislation, EA bargaining and Workplace relations relevant to the geography and businesses supported Works closely with specialists in Workplace Relations
- Demonstrated experience delivering people change management and transformation with care and compassion while meeting operational goals
- Tech proficiency for online learning options and continuous improvement
- Problem-solving and adaptability
- Proven ability to manage multiple roles and stakeholders and key business partner relationships
What PFD is Offering the Successful Candidate
We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).
Please submit your application (cover letter and resume) via the apply now link below
As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.
PFD Food Services is an Equal Employment Opportunity employer