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We're Hiring!

Customer Service / Admin Officer

  • NSW - Regional, NSW, Australia
  • Casual
  • Located in Parkes
  • Ongoing casual position + great team environment
  • Great pay rate + employee benefits!

PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia’s largest family operated Foodservice company with over 800 company owned trucks and customer service focused drivers making daily deliveries.

With an extensive range of fresh meat and seafood, together with frozen products, drygoods, paper products and cleaning solutions for the Foodservice Industry, PFD has proven their unwavering commitment to their customers and are considered a source of innovation, a provider of insight, a solver of problems. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.

The Role

The purpose of this role is liaising with customers and processing customer orders whilst also demonstrating your great PC skills, \;phone manner and organisational capabilities.

Key Responsibilities

  • Perform various administrative tasks as outlined by job description, including filing/photocopying and banking
  • Process customer orders, enquires and following up on any issues
  • Maintain customer relationships
  • Communicate with various departments to ensure that a high level of customer service and record accuracy is maintained
  • Ensure all customer details are updated when necessary
  • Data entry

Key Competencies, Skills and Qualifications

  • Excellent communication and organisational skills
  • Customer service focus with an excellent phone manner
  • Willingness to take on new tasks and be multi-skilled in various roles within the office
  • Great computer skills (including Word, Excel)
  • Capable of working under pressure in a team environment
  • Show initiative and a positive attitude
  • Proven ability to work unsupervised

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

Please submit your application (cover letter and resume) via the apply now link below

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.

PFD Food Services is an Equal Employment Opportunity employer

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