We're Hiring!

Join PFD Food Services, Australia’s leading food distributor! Help supply businesses nationwide while growing your career in a supportive team.

• Play a key role in supporting the Australian economy.
• Discounted food, travel, entertainment, gym membership, staff parking and, + more.
• Fixed term - Part time

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

The purpose of this role is liaising with customers and processing customer orders whilst also demonstrating your great PC skills, phone manner and organisational capabilities.

Key Responsibilities

• Perform various administrative tasks as outlined by job description, including filing/photocopying and banking
• Process customer orders, enquires and following up on any issues
• Maintain customer relationships
• Communicate with various departments to ensure that a high level of customer service and record accuracy is maintained
• Ensure all customer details are updated when necessary
• Data entry

Key Competencies, Skills and Qualifications

• Excellent communication and organisational skills
• Excellent interpersonal skills
• Customer service focus with an excellent phone manner
• Willingness to take on new tasks and be multi-skilled in various roles within the office
• Great computer skills (including Word, Excel)
• Good product knowledge
• Capable of working under pressure in a team environment
• Show initiative and a positive attitude
• Previous Telesales experience preferably in the food service industry
• Minimum 1 year administration experience required
• Proven ability to work unsupervised

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

Please submit your application (cover letter and resume) via the apply now link below

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.

PFD Food Services is an Equal Employment Opportunity employer